Política de envío

Thank you for visiting and shopping at Bits4Bots. The following terms and conditions constitute our Shipping Policy.

Order Processing: All orders are processed within 1–3 business days (excluding weekends and holidays).
Order Tracking: Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking details to update.

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Shipping Cost

Standard Ground 3–7 business days Calculated at checkout

Expedited 2–3 business days Calculated at checkout

Delivery delays can occasionally occur due to weather, carrier volume, or unforeseen circumstances.

We currently offer international shipping to select destinations. Shipping rates and estimated delivery windows are calculated at checkout.

Duties & Taxes: International orders may be subject to import duties, taxes (including VAT), and customs clearing fees incurred once a shipment reaches your destination country. Bits4Bots is not responsible for these charges if applied; they are the responsibility of the customer.

We ship to physical street addresses and select P.O. Boxes where standard postal delivery is supported.
Certain bulky or restricted items may require a physical street address.

If your package arrives damaged, or if it is marked as delivered but missing:

Damaged Items: Please save all packaging materials and damaged goods. Contact us at bits4bots@gmail.com within 7 days of delivery with photos of the damaged item and packaging.
Lost Packages: If your tracking hasn't updated for over 7 business days, please reach out to us with your order number so we can assist in filing a claim with the carrier.

If you have any questions about our shipping procedures or your specific order, please contact us at support@bits4bots.com